Resume Guidelines
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Resume Guidelines
Format
- Length: Resume must be one page; maximize space via margins, spacing, etc. DO NOT USE TABLES, GRIDS OR TEMPLATES.
- Font: No smaller than 10-point; choose an easily readable, professional typeface (i.e. Times New Roman, Arial, Arial Narrow, Calibri or Verdana).
- Margins: Right and left margins are consistent with a minimum of a ½ inch on all sides.
- Alignment: Align headers, entries, bullets, dates and content throughout (use consistent font and spacing).
- Bullets: Use the same style throughout (i.e. all circular: ●).
- Dates: Cite only month and year consistently (i.e. January 2016–Present vs. 1/16–Present). List experience in reverse chronological order with the most recent experience listed first within each section (e.g. 2017, then 2016, then 2015).
- Contact Information: Name (should be the largest font on the resume), postal address, professional email and phone number at the top.
- Social Media: It is not necessary to include on your resume. You may include a link (i.e. linkedin.com/in/NAME) to a complete and professional LinkedIn profile in your contact information (ensure it does not look cluttered). Use this: LinkedIn Profile Check List. Do not include links to any other social media.
If you are pursuing CIS roles, you may want to include your github or personal webpage with a link to projects built and provide a sample of coding ability.
- Sections: Your resume should have the following sections:
- Name and Contact Information
- Education
- Work Experience or Professional Experience – Internships and jobs (usually PAID)
- Leadership Experience and/or Professional Development – Leadership, volunteer, development programs, etc. (usually UNPAID)
- Honors/Awards – Not required, so include only if you have honors/awards to mention
- Skills and/or Interests
- Other Sections: Do not include an “Objective” or “References” on your resume.
Content
Education:
- GPA: Include Cumulative or Overall GPA. Do not include a GPA below 3.0. Depending on industry, you may not wish to list your GPA if it is below a 3.5 (i.e. for consulting or financial services). If your Major GPA is higher, you may list it along with your overall GPA.
- Relevant Coursework: If you have a clear target career, highlight relevant coursework under your Education section (i.e. Business Statistics, Accounting, etc.).
- Scholastic Awards, Honors or Study Abroad: Competitive awards, honors and study abroad should be listed under Education (i.e. Deans List, competitive scholarships like Gates Millennium Scholarship, relevant study abroad experience, etc.)
Work/Professional Experience: There should be 2 or more impact statements under every experience. Your impact statement should include an accomplishment or impact on the job (usually quantifiable). See below for how to quantify your impact.
Leadership/Professional Development Experience: Leverage the Leadership section to highlight your accomplishments and impact, especially if you have limited professional experience. Present 2 or more impact statements under your most significant (and/or most relevant to your target industry / function role) Leadership / Professional Development endeavors. If your resume is at risk of going beyond one page and you have maximized your space, margins and font size, then you may list some of your leadership roles (or memberships / affiliations) and organizations without impact statements.
Honors/Awards: May include professional or club recognition. If an award or recognition is not widely recognized, provide a short description to provide context.
Skills:
- Social Media: Social Media use should not be included as a skill.
- Technical Skills: Fluency/Proficiency in coding languages and other technical skills should be included in this section.
Languages: Indicate level of proficiency (i.e. knowledge of, conversant, fluent). Do not reference English.
Interests: May include personal interests, but ensure the list is brief and professional (i.e. Reading, Soccer, Running, Public Speaking, Volunteering, etc.).
Style
- Voice: This is not a narrative; do not use first person or personal pronouns (i.e. I, our, my, etc). Do not use contractions; use an active voice. throughout.
- Abbreviations: Spell out acronyms on first reference (i.e. Career Prep (CP), Latino Student Association (LSA), etc.).
Bullets
Impact vs. Task statements: Your resume should be filled with impact or accomplishments vs. tasks. A task is what you did. An impact statement is what was accomplished because of what you did.
Impact Statements: Quantify your accomplishments and impact on an organization. How did you make it better? What is different as a result of you working there / your contributions?
BULLET STRUCTURE: (1) WHAT DID YOU DO + (2) HOW DID YOU DO IT + (3) WHAT WAS THE RESULT?
- Bullets should quantify your accomplishments.
- Bullets should always start with an action verb. DO NOT start bullets with any of the following:
- Responsible for… (passive voice)
- I… (first person)
- [Any noun]
- Duties include… (“Duties” is a noun)
- Use present tense verbs for current activities and past tense verbs for past endeavors.
- List your bullets in order of significance and relevance to your target industry. Share details to provide context and highlight tangible and quantitative results to convey IMPACT.
- For each experience, list 2 or more bullets.
SAMPLE BULLETS – Task statement versus IMPACT
Task Statement: Appropriate the organization’s budget and organized a fundraising event.
Impact Statement: Manage a budget of $12,000 and orchestrated a fundraising event that raised over $8,000 for the largest community service organization on campus.
Task Statement: Organized teen workshops on the health risks of tobacco use.
Impact Statement: Organized over 20 informational workshops on the health risks of tobacco use for teens, reaching over 300 teens in the Washington Heights community in New York City.
Task Statement: Helped execute in-store events with the retail marketing manager.
Impact Statement: Partnered with the retail marketing manager in the execution of in-store promotional events, like the Yes Campaign that resulted in a 35% increase in fitness merchandise sales that month.
SAMPLE ACTION VERBS
Action Verbs are dynamic and indicate high-energy, initiative and creative action. They are typically the first word used to describe an accomplishment. Find additional action verbs on the web.
Accelerated
Analyzed
Chaired
Conceptualized
Constructed
Created
Diagnosed
Engineered
Established
Formulated
Generated
Inspired
Launched
Maximized
Orchestrated
Resolved
Revitalized
Safeguarded
Spearheaded
Stimulated
Tailored
Other Powerful Action Words
You Led a Project
If you were in charge of a project or initiative from start to finish, skip “led” and instead try:
- Chaired
- Controlled
- Coordinated
- Executed
- Headed
- Operated
- Orchestrated
- Organized
- Oversaw
- Planned
- Produced
- Programmed
You Envisioned and Brought to Life a Project
And if you actually developed, created, or introduced that project into your company? Try:
- Administered
- Built
- Charted
- Created
- Designed
- Developed
- Devised
- Founded
- Engineered
- Established
- Formalized
- Formed
- Formulated
- Implemented
- Incorporated
- Initiated
- Instituted
- Introduced
- Launched
- Pioneered
- Spearheaded
You Saved the Company Time or Money
Hiring managers love candidates who’ve helped a team operate more efficiently or cost-effectively. To show just how much you saved, try:
- Conserved
- Consolidated
- Decreased
- Deducted
- Diagnosed
- Lessened
- Reconciled
- Reduced
- Yielded
You Increased Efficiency, Sales, Revenue, or Customer Satisfaction
Along similar lines, if you can show that your work boosted the company’s numbers in some way, you’re bound to impress. In these cases, consider:
- Accelerated
- Achieved
- Advanced
- Amplified
- Boosted
- Capitalized
- Delivered
- Enhanced
- Expanded
- Expedited
- Furthered
- Gained
- Generated
- Improved
- Lifted
- Maximized
- Outpaced
- Stimulated
- Sustained
You Changed or Improved Something
So, you brought your department’s invoicing system out of the Stone Age and onto the interwebs? Talk about the amazing changes you made at your office with these words:
- Centralized
- Clarified
- Converted
- Customized
- Influenced
- Integrated
- Merged
- Modified
- Overhauled
- Redesigned
- Refined
- Refocused
- Rehabilitated
- Remodeled
- Reorganized
- Replaced
- Restructured
- Revamped
- Revitalized
- Simplified
- Standardized
- Streamlined
- Strengthened
- Updated
- Upgraded
- Transformed
You Managed a Team
Instead of reciting your management duties, like “Led a team…” or “Managed employees…” show what an inspirational leader you were, with terms like:
- Aligned
- Cultivated
- Directed
- Enabled
- Facilitated
- Fostered
- Guided
- Hired
- Inspired
- Mentored
- Mobilized
- Motivated
- Recruited
- Regulated
- Shaped
- Supervised
- Taught
- Trained
- Unified
- United
You Brought in Partners, Funding, or Resources
Were you “responsible for” a great new partner, sponsor, or source of funding? Try:
- Acquired
- Forged
- Navigated
- Negotiated
- Partnered
- Secured
You Supported Customers
Because manning the phones or answering questions really means you’re advising customers and meeting their needs, use:
- Advised
- Advocated
- Arbitrated
- Coached
- Consulted
- Educated
- Fielded
- Informed
- Resolved
You Were a Research Machine
Did your job include research, analysis, or fact-finding? Mix up your verbiage with these words:
- Analyzed
- Assembled
- Assessed
- Audited
- Calculated
- Discovered
- Evaluated
- Examined
- Explored
- Forecasted
- Identified
- Interpreted
- Investigated
- Mapped
- Measured
- Qualified
- Quantified
- Surveyed
- Tested
- Tracked
You Wrote or Communicated
Was writing, speaking, lobbying, or otherwise communicating part of your gig? You can explain just how compelling you were with words like:
- Authored
- Briefed
- Campaigned
- Co-authored
- Composed
- Conveyed
- Convinced
- Corresponded
- Counseled
- Critiqued
- Defined
- Documented
- Edited
- Illustrated
- Lobbied
- Persuaded
- Promoted
- Publicized
- Reviewed
You Oversaw or Regulated
Whether you enforced protocol or managed your department’s requests, describe what you really did, better, with these words:
- Authorized
- Blocked
- Delegated
- Dispatched
- Enforced
- Ensured
- Inspected
- Itemized
- Monitored
- Screened
- Scrutinized
- Verified
You Achieved Something
Did you hit your goals? Win a coveted department award? Don’t forget to include that on your resume, with words like:
- Attained
- Awarded
- Completed
- Demonstrated
- Earned
- Exceeded
- Outperformed
- Reached
- Showcased
- Succeeded
- Surpassed
- Targeted